Irrespective of what took place on this occasion, we hope you'll carry on to select American Airways in your travel requirements. We're going to work hard in order that you get the service you count on and are worthy of.
went into the Dominican Republic on holiday vacation with my spouse and son on july31 til aug seventh 2015 had a great time until time for you to go residence, the flight leaving about the aug7th had a delay for 8 hrs for departing to Miami then suppose to connect and go to dulles airport.
Acquiring just concluded (three/eighteen) a flight from Miami Airport to Philadelphia, we identified that the service from the Miami Airport by the American Airline folks was not in step with efficient or professional service. We were given incorrect directions to our Check out-in spot, nevertheless after we experienced to acquire in line for a security Verify. We have been despatched to the wrong location for that function.
I flew on American Airways for The 1st time and last. our baggage was broken with black grease on it big hunks out in the handles and wheels. your aircraft was soiled and really uncomfortable. the flight crew was not helpful at all. My granddaughter was with me which is about 6ft tall no area for her legs and person laid back again in her seat and she couldn't move in the least in her seat.
I are actually seeking to make contact with the airline for over one hour without any results. What exactly are my options?
I needed to vent my irritation Together with the baggage condition with all your airline. All the things else was great, although the way my baggage was managed would make me Imagine twice before scheduling with AA once more. I had been billed $25 Every way for 1 bag, not being instructed my bag may be carried on for no demand. To incorporate insult to the $fifty billed, my bag was destroyed on the outside on getting returned to me.
I attempted contacting AA for restitution and acquired a “sort letter†apologizing for my experience.
I not only needed to squander $50 in baggage service fees, but I professional Terrible landing by your pilots, extremely crowded and compact planes, impolite flight attendants, and comprehensive imbeciles that dealt with my baggage because they clearly had been illiterate and will not read “San Antonio to Cincinnati, OH and despatched it to Grand Rapids, MI.â€
I just got from the cellular phone with Connie Sanders while in the DFW Workplace. I questioned for her title simply because she was so variety and helpful to us. I've hardly ever encountered somebody so helpful and caring. If your Associates can be like her you would have a wonderful airline.
Flt 1999 from FLL on11-22-15 was a multitude. Was delayed for the reason that all baggage was not loaded because of the rain,then the baggage was loaded improperly, we taxied again to your terminal, fixed the baggage and after that we would have liked gas since we have been delayed. We waited for somebody to return to unlock the gasoline tank(that treatment) for a minimum of 40 mins.
To I don’t know the way Lots of people attempting to get this fixed. I was so disappointed and about to surrender
I would like an individual to phone me concerning the three worst shopper service phone calls I've ever experienced today. Email me 1st For the reason that agent mentioned I am able to only get it done in crafting. #flysouthwest. #behelpfulfail
If I am able to do this, why can’t do this? Listed here’s a recommendation. Since the agents are not able to see USAIR, Why don't you provide them with usage of the world wide web to allow them to see readily available USAIR flights? There have been quite a few USAIR flights that would have taken care of at the least 50 percent with the those who necessary to flights.
My wife and I want to Our site praise our flight attendant whose name was Rhonda. It has been many years because we have already been addressed so royally by a flight attendant. Now, most flight attendants “do their position’, but putting forth no excess hard work. Rhonda radiated with her love for her position and her delight in American Airlines. I assume she is among your senior flight attendants, by the way she offered herself. We want that you should Get hold of Rhonda and praise her for becoming such an pretty fantastic staff and Fantastic flight attendant.